Press Releases

SANTA ANA, Calif. – Feb. 23, 2024 – Orange County's Credit Union, a Santa Ana-based financial services provider with more than 130,000 Members, has been named one of the best credit unions in the Orange County Register's annual people's choice poll Best of Orange County. Orange County's Credit Union is ranked as No. 2 in the county, making the list for the tenth consecutive year. "Being voted as one of the best credit unions in Orange County by our community for 10 years in a row is a testament to living out our philosophy of people helping people. Our mission is to provide simple banking—for people, not profit—and we're grateful that our Members recognize everything we do as we strive to deliver the best experiences for them," shared Kathy Jumper, President and CEO of Orange County's Credit Union. "Our Associates' expertise, ...

SANTA ANA, Calif. – Aug. 28, 2023 – Orange County’s Credit Union, a Santa Ana-based financial services provider with more than 130,000 Members, raised $22,700 to benefit Children’s Hospital of Orange County (CHOC) through a fundraising campaign in honor of the 2023 CHOC Walk in the Park presented by Disneyland® Resort, exceeding their initial goal of $15,000. Leading up to the annual CHOC Walk in the Park on Sunday, August 20, Orange County’s Credit Union orchestrated the involvement of over 150 Members and Associates in its fundraising efforts. The Credit Union spearheaded a range of initiatives, including art, bake, and ice cream sales to Members at various branches, silent auctions, and donations from friends and family through social media awareness, among other activities. As a result of these collective efforts, Orange County’s Credit Union placed 2nd among all other Credit Unions for ...

SANTA ANA, Calif. – July 10, 2023 – The Board of Directors of Orange County’s Credit Union announced today the appointment of Kathy Jumper as its new Chief Executive Officer, effective August 16, 2023. Jumper was selected by the Board of Directors, with the support of interim CEO Lucy Ito, following an extensive executive search that produced a highly competitive candidate pool. "On behalf of the Board of Directors, we’re delighted to welcome Kathy Jumper as the new CEO of Orange County’s Credit Union," said Board Chair Gary Burton. "Her leadership, dedication to the credit union movement, and her commitment to the Member and Associate experience align with our mission of ‘Simple banking. For people, not profit.’ We’re confident that Kathy will lead the Credit Union to continued success through our people-centered approach with exceptional service that empowers Members to achieve ...

SANTA ANA, Calif. – June 9, 2023 – Orange County’s Credit Union, a Santa Ana-based financial services provider with more than 120,000 Members, is pleased to announce the appointment of human resources expert Chief Associate Experience Officer as Chief Associate Experience Officer. In this role, Krol will lead the human resources department, as well as the learning and development team, to position the Credit Union for meaningful growth by creating career paths and professional development for all Associates. "We’re thrilled to welcome Barb, an accomplished human resources leader to our growing team," said interim CEO Lucy Ito. "Barb will be a key driver in advancing our internal initiatives that align our programs with our culture, vision, and values. I am confident she will have a significant impact on our team and Members as we continue our efforts to attract, retain, and ...

SANTA ANA, Calif. – April 5, 2023 – Orange County’s Credit Union, a Santa Ana-based financial services provider with more than 120,000 Members, will celebrate Earth Day with a special Shred and e-Waste Day fundraising event on Saturday, April 22, from 9 am to noon at 1721 E. St. Andrew Pl., Santa Ana, CA. Held in partnership with Shred Confidential and California Electronics Recycler, the event will allow Members to safely recycle their unwanted documents and electronic waste while benefiting Children’s Hospital of Orange County (CHOC). "Orange County’s Credit Union is grateful to provide our community the opportunity to protect themselves from identity theft by shredding and securely discarding any unwanted personal information documents, as well as to ensure that all materials are disposed of in an environmentally responsible manner," shared Amber Cisneros, Chief Member Experience Officer at Orange County’s Credit ...

SANTA ANA, Calif. – September 29, 2022 – Orange County’s Credit Union, a Santa Ana-based financial services provider with more than 120,000 Members, is pleased to announce the appointment of information technology expert Sebastien Carpentier as Vice President of Enterprise Infrastructure and Information Security. In this role, Carpentier is responsible for managing the implementation and operation of the Credit Union’s technology infrastructure, including the information security program and technology teams encompassing network and systems infrastructure and end-user support functions. "With more than 20 years of experience, Sebastien has a proven track record of developing and implementing innovative and transformative enterprise technology strategies," said interim CEO Lucy Ito. "We’re thrilled to welcome Sebastian to our leadership team as we continue to innovate and implement leading edge IT strategies at Orange County’s Credit Union to enhance our solutions and processes for Associates and ...

SANTA ANA, Calif. – September 8, 2022  -  Orange County’s Credit Union, a Santa Ana-based financial services provider with more than 120,000 Members, has added a new position to its leadership team and is pleased to announce the promotion of Fabiana Burkett to Chief Risk Officer. Burkett brings more than 20 years of experience in credit union regulatory compliance and risk management.  As the newly appointed chief risk officer, Burkett will work to collaborate and create solutions for Orange County’s Credit Union’s community. Burkett will focus on risk management, vendor management, regulatory compliance, business resumption, and loss prevention. She will also oversee day-to-day operational risk management functions and serve as a corporate partner for leaders across the Credit Union. By promoting Burkett, Orange County’s Credit Union continues to enhance its approach to risk management while preserving the safety and soundness of ...

SANTA ANA, Calif. – July 11, 2022 – The Board of Directors of Orange County’s Credit Union announced today the appointment of Lucy Ito as interim CEO, effective July 11, 2022. With over 30 years of experience, Ito most recently served as the resident and CEO of the National Association of State Credit Union Supervisors (NASCUS) before she retired from that position in December 2021. Ito is both an Orange County resident and longtime Member of Orange County’s Credit Union. Prior to NASCUS, she held leadership positions at the California and Nevada Credit Union Leagues and the World Council of Credit Unions. Ito recently received the National Credit Union Foundation's Herb Wegner Memorial Award for Outstanding Individual Achievement, the highest and most prestigious honor that can be bestowed upon any leader in the credit union industry. "On behalf of the Board of ...

SANTA ANA, Calif. – July 5, 2022 – Orange County’s Credit Union, a Santa Ana-based financial services provider with more than 120,000 Members, reveals a unique, new offering for a smoother home loan process, Home Connections. The program is designed to make homeownership more accessible for Members in Orange, Los Angeles, Riverside, and San Bernardino Counties. As part of its continuing commitment to provide home loans with low rates and exceptional service, Orange County’s Credit Union offers a mix of convenient technology, unmatched savings, and one-on-one guidance to seamlessly navigate the tumultuous homebuying process. The complexity of the homebuying process, as well as misinformation or a lack of understanding about requirements, can discourage potential homebuyers from taking their first steps toward purchasing a home. Orange County’s Credit Union recognizes how important it is to have a safe, comfortable home and how ...

SANTA ANA, Calif. – June 17, 2022 – The Board of Directors of Orange County’s Credit Union announced today that President and CEO Shruti Miyashiro has resigned from the Santa Ana-based not-for-profit financial services provider, effective July 21, 2022. Miyashiro will join Digital Federal Credit Union as President and CEO effective August 1, 2022. The Orange County’s Board of Directors, with support from Miyashiro and the executive management team, are working closely together to formulate the transition plan. "We've accomplished so much in the last 14 years, including establishing a strong leadership team that, in partnership with our talented Board, will continue to drive the Credit Union’s commitment to our Associates, Members, and communities," said Miyashiro. "Orange County’s Credit Union is a remarkable place and I am proud of what our team has achieved." "On behalf of the Board of Directors, we ...