Digital Wallets

Digital wallets provide a simple, convenient, and secure way to make purchases with your Credit Union debit or credit card. Whether online, in-app, or in-store, you can make purchases directly from your phone with Apple Pay®, Samsung Pay®, or Google Pay™ for faster and easier checkouts. Plus, your card information isn’t stored on your device, so you’ll have peace of mind knowing your purchases are being made safely and securely.

Select a digital wallet from the list below for instructions on how to add your card and get answers to other frequently asked questions.

Apple Pay® FAQs

Please visit Apple.com for a full list of compatible devices.

Yes. Apple introduced a two-part security solution for Apple Pay. You must authenticate the transaction with your fingerprint using Touch ID™. Plus, your account information is not stored on the device. Instead, a unique Device Account Number is stored securely on the individual device. Even if someone hacked your phone, no account information can be stolen.

For security and to protect your card number, a Device Account Number (sometimes referred to as a token account number) is created when you add your credit card to Apple Pay. This is a separate and unique device-specific number linked to your credit card. This Device Account Number may be different from your plastic card number. The last four digits of your Device Account Number are listed under the last four digits of your credit card number. To locate it, tap Wallet & Apple Pay, tap the card, and scroll down. It should be used whenever an Apple Pay merchant requests the last four digits of your credit card number.

Please visit Apple.com to learn where you can use Apple Pay.

The Credit Union will not charge our Members a fee to use Apple Pay.

You can use all of your Credit Union Mastercard® credit cards with Apple Pay. You can also use your Credit Union Mastercard debit cards (including Business Debit) with Apple Pay.

To add a card on your iPhone: Open the Wallet app then tap the plus sign in the upper-right corner. Follow the on-screen instructions on your iPhone to enter the card information and activate the card in the Wallet.

To add a card on your Apple Watch: Open the Apple Watch app on your iPhone and select Wallet & Apple Pay, then tap Add Credit or Debit Card. From there, follow the on-screen instructions.

To add a card on your iPad: go to Settings, open Wallet & Apple Pay, and select Add Credit or Debit Card. From there, follow the on-screen instructions.

Your default card for Apple Pay is the card that is automatically used every time you make a purchase.

Go to Settings, Wallet & Apple Pay, and select Default Card. Choose your credit card as your default. You only need to do it once.

Yes. At this time Apple, allows up to eight cards on your device.

Yes. You can add a card on up to 10 devices, enabled with Apple Pay.

You can remove a card by selecting Remove Card in the Wallet & Apple Pay application.

The cashier can use the Device Account Number to find the purchase and process the return, just like they would with a traditional credit or debit card payment. To see the last four digits of the Device Account Number, go to Wallet & Apple Pay, tap the card, and scroll down to locate. If the cashier needs your card details to process the return, you can follow the same steps for making a payment. Hold your phone near the reader, select the card you used to make the original payment, and authorize the return with Touch ID or your passcode. Depending on the return and refund policies of the store, it may take up to several days for the return transaction to appear on your statement.

When a new card is issued with an updated expiration date or new card number, you'll need to remove the old card from Apple Pay using the Remove Card option and add the new card.

If your Apple device is lost or stolen, you need to notify your mobile carrier and call the Member Service number located on the back of your card promptly. Mention that you participate in Apple Pay so that we can disable your token account number for use with Apple Pay. If you locate your device, contact us because in some cases, we can reactivate the token on your phone before making any Apple Pay purchases.

You can also use Find My iPhone to suspend or permanently remove the ability to pay from that device with Apple Pay.

If you are having difficulty with your software or hardware, please contact Apple or visit Apple.com/apple-pay.

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Samsung Pay® FAQs

Please visit Samsung.com for a full list of compatible devices.

Yes. Your fingerprint or pin number authenticates every transaction made with Samsung Pay. If your phone is lost or stolen, you can remotely lock or erase your Samsung Pay account. Plus, your account information is not stored on the device. Instead, a unique Digital Card Number is stored securely on the individual device.

For your security, a Digital Card Number (sometimes referred to as a token account number) is created when you add your card to Samsung Pay. This is a separate and unique account number that is linked to your card. Your Digital Card Number is used to make purchases with your Card using Samsung Pay. To locate the last four digits of your Digital Card Number, tap Menu, then, tap Cards. The last four digits of your Digital Card Number are listed next to digital card number.

The Credit Union will not charge our Members a fee to use Samsung Pay.

You can use all of your Credit Union Mastercard® credit cards with Samsung Pay. You can also use your Credit Union Mastercard debit cards (including Business Debit) with Samsung Pay.

Yes. You can continue to make purchase with your physical debit and credit cards.

Yes. You can add up to 10 cards to Samsung Pay.

Yes. There are no restrictions on adding the same card to multiple devices.

Samsung Pay asks you to choose your payment card before every purchase.


You can remove a card from a Samsung phone by selecting “Delete Card” in the Samsung Pay application.

  1. Open Samsung Pay and tap Menu, then, tap Cards.
  2. Tap the 3 vertical dots menu icon and select Delete Card.

If your Samsung device is lost or stolen, you need to notify your mobile carrier and call the Member Service number on the back of your card. Mention that you participate in Samsung Pay and we can disable your token account number for use with Samsung Pay. If you locate your device, contact the Credit Union and we may be able to reactivate the token on your phone.

You can also use the Samsung Find My Mobile service to remotely lock or erase personal data, including Samsung Pay. When you lock Samsung Pay using Find My Mobile, all payments will be disabled on the device. If you locate your device, you can quickly unlock your cards by authenticating your identity by scanning your fingerprint or entering your Samsung Pay PIN.

If your debit card is lost or stolen, call the Member Service number on the back of your card, visit your nearest branch, or report it through Digital Banking.

If your credit card is stolen, call the Member Service number on the back of your card. If we are not available follow the telephone instructions for a lost or stolen card.

We’ll help you replace your card and disable your token account number for use with Samsung Pay.

Yes. When you receive a new card from the Credit Union with an updated expiration date or new card number, you’ll need to remove the old card from Samsung Pay using the “Delete Card” option and add the new card.

The merchant can use the last four digits of your Digital Card Number to find a purchase and process a return, just like they would with a traditional credit or debit card payment. To locate the last four digits of your Digital Card Number, tap Menu, then, tap Cards. The last four digits of your Digital Card Number are listed next Digital card number. You can also use the same steps you made to make a purchase to process a return. Select the card in Samsung Pay you used for the purchase and complete the return at the merchant’s card or contactless reader.

If you are having difficulty with your software or hardware, please contact Samsung or visit the Samsung Pay Help Center.

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Google Pay™ FAQs

Please visit support.google.com for a full list of compatible devices

Yes. When you make a purchase with Google Pay, you must unlock your device with your unique pin, password, or pattern. Plus, your account information is not stored on the device. Instead, a unique Virtual Account Number is stored securely on the individual device.

For your security, a Virtual Account Number (sometimes referred to as a token account number) is created when you add your card to Google Pay. This is a separate and unique account number that is linked to your card. Your Virtual Account Number is used to make purchases with your Card using Google Pay. To locate the last four digits of your Virtual Account Number, tap Payment, and select a payment card. Then, scroll to the bottom to find the last four digits of your Virtual Account Number.

The Credit Union will not charge our Members a fee to use Google Pay.

You can use all of your Credit Union Mastercard® credit and debit cards (including Business Debit) with Google Pay.

Yes. You can continue to make purchase with your physical debit and credit cards.

Yes. You can add multiple cards to Google Pay.

Yes. There are no restrictions on adding the same card to multiple devices.

The first card you add to Google Pay becomes your default card To change your default card, tap Payment at the bottom of the screen, select the payment method you want to make your default, and tap Make default.

To remove your card from Google Play, tap Remove under the payment card you want to remove. You can remove a card from Google Play by selecting “Remove” in the Google Pay application.

  1. Open Google Pay and tap Menu, then, Payment methods.
  2. Select More payment settings and tap Remove under the card you want to remove.

If your mobile device is lost or stolen, you need to notify your mobile carrier and call the Member Service number on the back of your card. Mention that you participate in Google Pay and we can disable your token account number for use with Google Pay. If you locate your device, contact the Credit Union and we may be able to reactivate the token on your phone.

You can also use Find My Device to locate, lock, and erase your device remotely. When you lock your device using Find My Device, Google Pay can’t be used.

If your debit card is lost or stolen, call the Member Service number on the back of your card, visit your nearest branch, or report it through Digital Banking.

If your credit card is stolen, call the Member Service number on the back of your card. If we are not available follow the telephone instructions for a lost or stolen card.

We’ll help you replace your card and disable your token account number for use with Google Pay.

Yes. When you receive a new card from the Credit Union with an updated expiration date or new card number, you’ll need to remove the old card from Google Pay using the “Remove” option and add the new card.

The merchant can use the last four digits of your Virtual Account Number to find a purchase and process a return, just like they would with a traditional credit or debit card payment. To locate the last four digits of your Virtual Account Number, tap Payment, and select a payment card. Then, scroll to the bottom to find the last four digits of your Virtual Account Number.

You can also use the same steps you made to make a purchase to process a return. Select the card in Google Pay you used for the purchase and complete the return at the merchant’s card or contactless reader.

If you are having difficulty with your software or hardware, please contact Google Pay Support.