Protect your Identity

Orange County's Credit Union is committed to our Members' security, privacy, and confidentiality. The information provided here is intended to assist you in protecting yourself and your confidential data.

Information on Public Records

You may be aware that businesses can obtain certain consumer information, such as that related to mortgage loans, which is a matter of public record and available to anyone from the County Recorder's Office. Unfortunately, this information is often used by companies to market their products and services directly to you. At times, they also make reference to the Credit Union, which may imply that they obtained the information from us. The lenders' names, as well as certain details of the loans, are included in the public records, and that is where they obtain their data.

How to Remove Your Name from Credit Offers

You can remove your name from lists used by credit reporting agencies (CRAs) to make prescreened offers of credit and insurance. To remove your name and address, call (888)5OPTOUT (888-567-8688) or go to By removing your name, you will no longer receive unsolicited credit offers from the Credit Union or other businesses, such as credit card companies, department stores, and banks.

You have the choice to opt out for five years or permanently. Even though your request becomes effective within a week of calling, it may take several months before you see a reduction in the amount of unsolicited offers of credit.

How to Reduce Telemarketing Calls

The federal government's National Do Not Call Registry offers consumers a choice regarding the telemarketing calls you get at home. To register your phone number or to get information about the registry, visit, or call 1-888-382-1222 from the phone number you want to register. You will get fewer telemarketing calls within 31 days of registering your number. Once you've placed your telephone number on the registry, it will only be removed if its disconnected and reassigned, or if you choose to remove it from the registry.

How to Reduce Junk Mail

The Direct Marketing Association's (DMA) Mail Preference Service (MPS) lets you opt out of receiving unsolicited commercial mail from many national companies for five years. If you'd like to reduce the amount of mailed advertising you receive, you can register for this service online at or by mail. The DMA charges a fee for mail registrations.

Direct Marketing Association
P.O. Box 643
Carmel, NY 10512