Contact Us

Welcome to Orange County's Credit Union's Secure Support Center. We welcome your questions, comments, and feedback. If chat is unavailable, please send us an e-mail. We'll make every effort to get back to you within one business day.

Have you already searched our Knowledge Base for the answer to your question? It contains many frequently asked questions and answers and could save you time.

Member Service
AND LOANS

(888) 354-6228

Monday - Friday: 8:00 am to 7:00 pm
Saturday: 9:00 am to 2:00 pm

Business SERVICES

(888) 354-6228
Ext. 7437

Monday - Friday: 8:00 am to 7:00 pm
Saturday: 9:00 am to 2:00 pm

Rate Line
(Automated Loan Application)

(888) 354-6228
option 2

Monday - Sunday: Available 24hours

Mortgage Loans

(800) 506-5070

Monday - Friday: 8:00 am to 6:00 pm

Retirement and
Investment Services

(888) 354-6228
Ext. 7599

Monday - Friday: 8:00 am to 6:00 pm
Saturday: 9:00 am to 2:00 pm

Credit Card Payments Only

VISA
P.O. Box 14450
Des Moines, IA 50306-3450


Exception: Please continue to mail all Business Edge Visa account payments to:

P.O. Box 11777
Santa Ana, CA 92711-1777


1st Mortgage Loan Payments Payment Address

Orange County's Credit Union
P.O. Box 51301
Los Angeles, CA 90051-5601


1st Mortgage Loan Correspondence Address

Orange County's Credit Union
P.O. Box 77404
Ewing, NJ 08628


General Correspondence and Consumer Loan Payments, Deposits, Home Equity Loans, and HELOC Payments

Orange County's Credit Union
P.O. Box 11777
Santa Ana, CA 92711-1777


Home Equity Loans (excluding Home Equity Lines of Credit), Submit Information Request/Error Notice Address:

Orange County’s Credit Union
Information Request/Error Notice
P.O. Box 11777
Santa Ana, CA 92711-1777


Please provide the following information:
  1. Tell us your name, address, and phone number.
  2. Tell us your account number and loan number.
  3. Describe the information requested, or
  4. Describe the error and the basis of the dispute, and explain as clearly as you can why you believe there has been an error.

IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR REPORTED CREDIT

Write us at:

Orange County's Credit Union
Credit Dispute Department
P O Box 11777
Santa Ana, CA 92711-1777

Please provide the following information:
  1. Tell us your name, account number, loan number, address, and phone number.
  2. Describe the error and the basis of the dispute, and explain as clearly as you can why you believe there is an error.
  3. Provide all supporting documents to substantiate the dispute, such as a copy of the relevant portion of your consumer report that contains the allegedly inaccurate information, a fraud or identity theft affidavit, a police report, a court order, or account statements.

January 1

Wednesday

New Year's Day

January 20

Monday

Martin Luther King, Jr. Day

February 17

Monday

Washington’s Birthday

May 26

Monday

Memorial Day

July 4

Friday

Independence Day

September 1

Monday

Labor Day

October 13

Monday

Columbus Day

November 11

Tuesday

Veteran's Day

November 27

Thursday

Thanksgiving Day

November 28

Friday

Close at 1:00 pm

Day after Thanksgiving

December 24

Wednesday

Close at 1:00 pm

Christmas Eve

December 25

Thursday

Christmas Day

December 31

Wednesday

Close at 1:00 pm

New Year's Eve

January 1, 2015

Thursday

New Year's Day

Branch Locations

For details use our
ATM/Branch Locator

888-354-6228
or
714-755-5900

Branch Hours:

Monday - Friday:

9:00 am to 6:00 pm
Saturday:
9:00 am to 2:00 pm

Anaheim
Branch

888-354-6228

2390 E. Orangewood Ave,
Suite 106
Anaheim, CA 92806

Fountain Valley
Branch

888-354-6228

18287 Brookhurst St.
Fountain Valley, CA 92708

Fullerton
Branch

888-354-6228

1469 S. Harbor Blvd.
Fullerton, CA 92832

Irvine
Branch

888-354-6228

6448 Irvine Blvd
Irvine, CA 92620

Lake Forest
Branch

888-354-6228

21791 Lake Forest Drive,
Suite 110
Lake Forest, CA 92630

Long Beach
Branch

888-354-6228

1802 Ximeno Ave
Long Beach, CA 90815

Mission Viejo
Branch

888-354-6228

28221 Marguerite Parkway
Mission Viejo, CA 92692

Ross Street
Branch

888-354-6228

856 N. Ross Street
Santa Ana, CA 92701

St. Andrew
Branch

888-354-6228

1721 E. St. Andrew Place
Santa Ana, CA 92705

Yorba Linda
Branch

888-354-6228

17496 Yorba Linda Blvd
Yorba Linda, CA 92886

Credit Union
Headquarters

888-354-6228

1701 E. St. Andrew Place
Santa Ana, CA 92705