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Welcome to Orange County’s Credit Union’s Secure Support Center. We welcome your questions, comments, and feedback. If chat is unavailable, please send us an e-mail.  We’ll make every effort to get back to you within one business day.

If you’re sending an account related e-mail, please provide your Member number along with the required validation information: last four digits of your Social Security number and if you have any loans, payroll, or direct deposits with us.  If this information isn’t provided, you’ll be unable to submit your question. If the information submitted doesn’t match our records, you’ll receive an e-mail that we’re unable to verify your identity and answer your question.

Have you already searched our Knowledge Base for the answer to your question? It contains many frequently asked questions and answers and could save you time.

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Please note that our Secure Support Center and Knowledgebase are maintained by Fuze Digital Solutions, a trusted third party.  Orange County’s Credit Union values your privacy and will protect your information. We will not sell or share your information with anyone outside of Orange County’s Credit Union.