Contact Us
Visit Us
When visiting any Orange County's Credit Union branch, please maintain safe social distancing measures and wear a face covering. Thank you for considering the well-being of our Associates and Members.
Monday – Friday
9 am - 6 pm
Saturday
9 am - 2 pm
Appointments are not required, but, should you wish to schedule your visit, you may do so for any of our 10 branch locations.
By Phone:
Member Service and Loans
(888) 354-6228
(714) 755-5900
Monday - Friday: 8:00 am to 7:00 pm
Saturday: 9:00 am to 2:00 pm
Card Services (to report a lost or stolen card)
ATM / Debit / Credit Cards
(888) 354-6228
Press the star (*) key after regular business hours and holidays.
Commercial Real Estate Lending
(714) 885-7437
Monday - Friday: 8:00 am to 5:00 pm
Mortgage Loans
(800) 506-5070
Monday - Friday: 8:00 am to 6:00 pm
Wealth Management
(888) 354-6228 ext. 7599
Monday - Friday: 9:00 am to 5:00 pm
By Mail:
Credit Card Payments Only
MASTERCARD
P.O. Box 37035
Boone, IA 50037-0035
Exception: Please continue to mail all Business Edge Visa account payments to:
P.O. Box 11777
Santa Ana, CA 92711-1777
1st Mortgage Loan Payments Payment Address
Orange County's Credit Union
P.O. Box 54040
Los Angeles, CA 90054-0040
1st Mortgage Loan Correspondence Address
Orange County's Credit Union
P.O. Box 77404
Ewing, NJ 08628
General Correspondence and Consumer Loan Payments, Deposits, Home Equity Loans, and Home Equity Lines of Credit (HELOC)
Orange County's Credit Union
P.O. Box 11777
Santa Ana, CA 92711-1777
Submit Information Request/Error Notice Address:
Orange County's Credit Union Information Request/Error Notice
P.O. Box 11777
Santa Ana, CA 92711-1777
Please provide the following information: Tell us your name, address, and phone number. Tell us your account number and loan number. Describe the information requested, or Describe the error and the basis of the dispute, and explain as clearly as you can why you believe there has been an error.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR REPORTED CREDIT
Write us at: Orange County's Credit Union Credit Dispute Department P O Box 11777 Santa Ana, CA 92711-1777 Please provide the following information: Tell us your name, account number, loan number, address, and phone number. Describe the error and the basis of the dispute, and explain as clearly as you can why you believe there is an error. Provide all supporting documents to substantiate the dispute, such as a copy of the relevant portion of your consumer report that contains the allegedly inaccurate information, a fraud or identity theft affidavit, a police report, a court order, or account statements.
Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated, used pursuant to a license.
Our cards utilize an added security feature, One-Time Passcode, when applicable, for online transactions using your debit and credit card. For full details about EMV 3DS Secure Code One-Time Passcode, click here.